If anyone has any leverage with or knows anyone high up at Telivo (my hosting providers) please, please could you put in a good word.
If not please could you sign a petition or harrass them daily over their refusal to increase my web space without deleting (yes deleting) the whole site first and then insisting I re-publish it in its entirity

I have phoned them many times and they just keep telling me there is no way round this which I cannot believe. I'd have thought dragging a folder or two across at their end would suffice. I have neither the time nor the inclination to republish the site in its entirity because of someone elses laziness.
I'm happy to pay the increased fees for the increased space but object to any additional administrative charges when they won't even help!
Another example of a previously excellent small business growing too fast too soon and forgetting all about customer service.