Membership status not showing correctly?

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Re: Membership status not showing correctly?

Postby jonc » Mon Nov 15, 2021 10:30 am

Hi Stephen,

Could you update my user back to "club member", please?

jonc wrote:Hi Stephen,

My membership auto-renewed on the 1st but I think I'm showing as a non-member.
Could you pull the relevant lever, please?

Thanks

Jon
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Re: Membership status not showing correctly?

Postby stephendell » Thu Nov 25, 2021 5:30 pm

Fixed. Should be working ok now.
Trafic, Twingo GT, Vel Satis Turbo x 2, Clio V6 Proto Ph2, Vel Satis 3.5, Avantime, Alpine A610, GTA Atmo x 3, GTA Turbo x 3, R5 Gordini Turbo Mid Engine, Alpine A310 4cyl, Alpine A110, Yellow Smart
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Re: Membership status not showing correctly?

Postby jonc » Fri Nov 26, 2021 3:13 pm

stephendell wrote:Fixed. Should be working ok now.


Thanks!
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Re: Membership status not showing correctly?

Postby miles thomas » Fri Mar 04, 2022 6:43 pm

Stephen I've auto payed for membership but not showing,if you could look into it.
Thanks :up
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Re: Membership status not showing correctly?

Postby stephendell » Sun Mar 06, 2022 8:30 pm

Fixed!
Trafic, Twingo GT, Vel Satis Turbo x 2, Clio V6 Proto Ph2, Vel Satis 3.5, Avantime, Alpine A610, GTA Atmo x 3, GTA Turbo x 3, R5 Gordini Turbo Mid Engine, Alpine A310 4cyl, Alpine A110, Yellow Smart
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Re: Membership status not showing correctly?

Postby Lucca27 » Sat Mar 12, 2022 8:13 am

Help, I joined and paid by PayPal on 19 February, have heard nothing and my membership has not been upgraded - there does not seem to be a real contact e-mail option on the site!
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Re: Membership status not showing correctly?

Postby stephendell » Wed Mar 16, 2022 8:48 pm

Lucca27 wrote:Help, I joined and paid by PayPal on 19 February, have heard nothing and my membership has not been upgraded - there does not seem to be a real contact e-mail option on the site!


I'll fix that now for you.

Best email is mail@renaultalpine.co.uk
or call 07956495773 whatsapp or messenger or via facebook
Trafic, Twingo GT, Vel Satis Turbo x 2, Clio V6 Proto Ph2, Vel Satis 3.5, Avantime, Alpine A610, GTA Atmo x 3, GTA Turbo x 3, R5 Gordini Turbo Mid Engine, Alpine A310 4cyl, Alpine A110, Yellow Smart
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Re: Membership status not showing correctly?

Postby darrenbiggs » Mon Jun 13, 2022 11:40 am

Hi Steve,

Can you check my Paypal payments? It seems to have double billed again - there appears to be a payment on 3rd June for £25 and another on the 13th for £25. Same thing as last year.

Let me know if you need transaction IDs

Thanks
Darren
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Re: Membership status not showing correctly?

Postby PaulC1959 » Wed Jun 15, 2022 2:15 pm

Hi Stephen

Yes it's that time of year, I have auto-paid for a years membership and find myself currently classified as a non-member. Can you do the honors please Mr President?

Thanks. :up
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Re: Membership status not showing correctly?

Postby stephendell » Wed Jun 15, 2022 9:55 pm

darrenbiggs wrote:Hi Steve,

Can you check my Paypal payments? It seems to have double billed again - there appears to be a payment on 3rd June for £25 and another on the 13th for £25. Same thing as last year.

Let me know if you need transaction IDs

Thanks
Darren


Fixed and refunded
Trafic, Twingo GT, Vel Satis Turbo x 2, Clio V6 Proto Ph2, Vel Satis 3.5, Avantime, Alpine A610, GTA Atmo x 3, GTA Turbo x 3, R5 Gordini Turbo Mid Engine, Alpine A310 4cyl, Alpine A110, Yellow Smart
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Re: Membership status not showing correctly?

Postby stephendell » Wed Jun 15, 2022 9:55 pm

PaulC1959 wrote:Hi Stephen

Yes it's that time of year, I have auto-paid for a years membership and find myself currently classified as a non-member. Can you do the honors please Mr President?

Thanks. :up


Fixed!
Trafic, Twingo GT, Vel Satis Turbo x 2, Clio V6 Proto Ph2, Vel Satis 3.5, Avantime, Alpine A610, GTA Atmo x 3, GTA Turbo x 3, R5 Gordini Turbo Mid Engine, Alpine A310 4cyl, Alpine A110, Yellow Smart
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Re: Membership status not showing correctly?

Postby PaulC1959 » Thu Jun 30, 2022 3:13 pm

stephendell wrote:
PaulC1959 wrote:Hi Stephen

Yes it's that time of year, I have auto-paid for a years membership and find myself currently classified as a non-member. Can you do the honors please Mr President?

Thanks. :up


Fixed!


Thank you Stephen :up
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Re: Membership status not showing correctly?

Postby SK GTA » Fri Jul 08, 2022 9:53 am

Good morning, I am not able to access any of the discussions in the members area, I have paid the membership fee
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Re: Membership status not showing correctly?

Postby pgoldsmith » Sun Jul 31, 2022 6:57 am

Hi Stephen,
I paid my annual subs a few weeks ago. Please can you update my membership status?
Thank you,
Paul
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Re: Membership status not showing correctly?

Postby stephendell » Sat Aug 20, 2022 12:39 am

SK GTA wrote:Good morning, I am not able to access any of the discussions in the members area, I have paid the membership fee


Apologies should be fixed now
Trafic, Twingo GT, Vel Satis Turbo x 2, Clio V6 Proto Ph2, Vel Satis 3.5, Avantime, Alpine A610, GTA Atmo x 3, GTA Turbo x 3, R5 Gordini Turbo Mid Engine, Alpine A310 4cyl, Alpine A110, Yellow Smart
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